Expert Talk

Chairman, Department of Minimal Access Surgery, Max Healthcare Institute
We shall accredit our healthcare delivery systems from reputed organisations within the country and abroad to ensure an acceptable level of quality and patient safety standards in India.
Q. Could you describe your typical working day?
My day starts with surgeries (about 15-20 surgical procedures per day including hernia, obesity, etc.) in the Operation Theatre from 9 AM to 5 PM. After finishing the surgeries, I take rounds of operated patients between 5 to 6 PM and then move to my clinic for consultations between 6 to 9 PM.

Q. What, according to you, are the attributes of a good doctor?
First of all, a good doctor should be a good human being. He should have qualities of a good listener, good advisor and of course he should be a perfectionist and be dedicated to his profession. A successful doctor tends to be thoughtful, discriminating and assiduous.

Q. Who is the person you admire the most or are most influenced by?
I have been most influenced by my teacher Dr. O P Mishra who was a very gentle, methodical and systematic person and gave me the right direction. I am also fortunate to be have blessed by the grace of almighty His Holiness Dalai Lama to have been entrusted by him and felt overwhelmed with his heartfelt gratitude, love, affection and the kind gesture he showered upon me by His Holiness.

Q. Why did you choose your present job?
My father was a surgeon way back in 1928 to 1958, who was an inspiration for me. Hence I chose this profession and followed his footsteps.

Q. What has been the professional achievement that has made you most proud?
The life-time achievement of my career is being honoured by operating His Holiness The Dalai Lama in the year 2008. I have also had the privilege of operating His Excellency the Former President Shri K R Narayanan in 2001.

Q. What would you have been if not a doctor?
I had my interest in becoming a pilot and got training at the Delhi Flying Club on a single engine yellow coloured air craft called Pushpak.

Q. What is your opinion about medical training in India?
Training has a very important role in the medical profession. An unbridled enthusiasm with adequate training and exposure may lead to several avoidable complications. In India, at present, we have a good numbers of medical training institutes.

Q. Does the Indian health care system have any problems? If yes, how would you tackle these?
India is a large and diverse country where facilities and expertise in healthcare are varied in different regions of the country. Since there is such a lot of diversity in healthcare delivery systems across the country, standards of healthcare vary within the country. We shall accredit our healthcare delivery systems from reputed organisations within the country and abroad to ensure an acceptable level of quality and patient safety standards in India. A big challenge for healthcare in India today is to provide a modicum of uniformity in healthcare services throughout the country.

Q. Do you think Indian health websites are useful? Your views about our health website?
  Our health website is a good healthcare website which has the facility of interaction between doctors and patients with immediate responses to their queries. Indian health websites are certainly useful. We may need to be more organised so as to provide adequate patient information.

Q. Is there anything you think must be done for better health for all?
Patient centred care appears to be the need of the day. Patient follow-up, supervision and guidance should be provided at home by qualified healthcare professionals. This in turn can save a patient’s several trips to the hospital. Selected patients may be advised, supported and treated at home by appropriately trained healthcare delivery personnel. This would ensure high patients satisfaction, increased patient comfort and acceptable results in the long term. A concerted private and governmental effort has to be made to reach out to the patients for a better healthcare system.